Crédit Agricole Customer Case Study
Adopting a new expense management process using not just a tool, but an end-to-end solution, was the gamble taken by Crédit Agricole banking community.
It involved a large-scale project since the expense report management process brings together some 75,000 employees from the group’s “Caisses Régionales” (regional banking networks), which amounts to a considerable volume of annual expense reports.
Jean-Marc Collot and Fanny Giannetti, who are in charge of this project within the group, discuss how the Expensya expense report management solution was rolled out.
- A community rollout with tailored regional banking network adaptations
- An effective control and monitoring module with a complete reporting system
- Optimized management of professional and mileage expenses
“There was an immediate understanding of our issues, which gave us the opportunity to design the project with clearheadedness. Expensya’s rigor and professionalism helped us find solutions to all our requests.”
Jean-Marc Collot
Crédit Agricole