Expert support

Our experts handle your project

Expensya's proactive and experienced teams will provide you with dedicated and structured support thanks to a real expertise of the market and the type of projects.

Accompagnement ExpertHero

Over 5,000 customers put their trust in us: corporations, mid-caps, SMEs and free-lancers. Expensya deploys relevant solutions for companies of all sizes in all sectors.

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Square

A dedicated sales team to guide you

Take advantage of an unparalleled sales expertise

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A team of project managers for the rollout

Witness real project management for the deployment and implementation of your solution

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A support team to assist you

Benefit from first-class Customer Support

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Business guidance 

Business expertise, responsiveness and efficiency are our core priorities. In the pre-sales phase, our sales team is attentive to your needs and will guide you from the very start and set up of your project. 

Benefit from the most qualified expertise on the market in terms of expense management solutions: our team is fully committed to your success. 

Coordination, implementation and monitoring from Expensya project managers

Benefit from customized support throughout the solution’s implementation phase within the company. Our Project Managers will guide you during and after the deployment of Expensya. 

Fully integrate Expensya into your infrastructure - we remain by your side. 

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Proactive and multilingual support, available 24/7 

Expensya’s customer support plays a key role: providing guidance to the customer on a daily basis, no matter where they are. Our multilingual team is available 24/7 to assist you in French, English, Spanish, and German, even after Expensya has already been deployed within the company.   

Expensya’s customer support is available by email, telephone and live chat. 

Information at your fingertips

Get answers to your questions with our live chat and multilingual search interface. Optimized and informational content is available to better support you. 

Make the most of our video tutorials to learn more about our features and processes.  For more in-depth support, you can book an online demo with one of our experts. 

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Customer Success Unit 

Customer success is the key to our success and our Customer Success Managers are the ones to guarantee it. Our team ensures that you make the most of our solution, with customer feedback always welcome.   

We remain by your side; our experts guarantee regular monitoring and unparalleled reactivity to better meet your needs. 

Revamp your expense management with the help of our experts!

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“Rollout was thorough and efficient. Expensya teams are highly responsive, engaged and attentive to our company’s needs.”

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Laurent Gilles and Vincent ThomasAccounts Director and IT Project Director , Vinci Immobilier
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“All our requests are processed quickly, sometimes in just 3 minutes. The support team is absolutely exceptional!”

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Thomas PruneyracGlobal Director Travel Expense, OVHCloud
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“Expensya’s customer service is highly responsive and extremely professional!”

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Romain TétillonManager, Grant Thornton France

Revamp your expense management with the help of our experts!

Our team provides support before, during and after Expensya’s rollout within your company