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Rolling out a new professional expense management using not just a tool, but an end-to-end solution, was the gamble taken by Crédit Agricole banking community. It involved a large-scale project, since the expense report management process brings together some 75,000 employees from the group’s “Caisses Régionales” (regional banking networks), which amounts to a considerable volume of annual expense reports. Here, Jean-Marc Collot and Fanny Giannetti, who are in charge of this project within the group, discuss how the Expensya expense report management solution was rolled out.

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